SafetyNet Protection
Do everything you can to take care of the ones you love.
Your family means everything to you. And if the unexpected happens, you don’t want an emotionally trying situation to be compounded by financial worry. That’s why there’s SafetyNet Protection, which may cancel your loan balance or payments in case of:
- Involuntary unemployment - a covered job loss occurs
- Disability - a covered disability occurs due to illness or injury
- Death - protected borrower passes away
Take an important step toward financial security. Ask your representative about SafetyNet Protection today!
Please contact your loan representative by completing our Contact Form or refer to the Member Agreement for a full explanation of the terms of SafetyNet Protection. You may cancel the protection at any time. If you cancel protection within 30 days, you will receive a full refund of any fee paid.
Need to file a SafetyNet claim? Start here.
In your time of need, our claims process is simple for covered or qualifying events. If you elected payment protection on your loan, use this online claim process to file your claim.
CLICK HERE TO FILL OUT A CLAIM FORM
If you prefer to file a claim over the phone, call 800.621.6323, and a TruStage™ claims specialist will assist you.
SafetyNet is optional and will not affect your application for credit or the terms of any credit agreement required to obtain a loan. Certain eligibility requirements, conditions, and exclusions may apply. Please contact your loan representative or refer to the contract for a full explanation of the terms. You will receive the contract before you are required to pay for SafetyNet. You may cancel the protection at any time. If you cancel protection within 30 days you will receive a full refund of any fee paid.